Introduction
Welcome to Owner Keys ("we," "our," "us"). We operate as a modern real estate platform connecting buyers, sellers, tenants, corporate developers, and real estate agents. We are fully committed to protecting your personal information and respecting your privacy rights.
This Privacy Policy describes how we collect, use, store, process, and share your personal data when you visit our website, use our platform, register an account, list a property, or contact owners and agents. By using the Owner Keys website, you agree to the terms described in this policy.
Information We Collect
We collect personal data to provide and improve our property listing and matchmaking services. This information is collected directly from you when you interact with our forms, create profiles, or browse our pages.
The primary data categories include information necessary to create user accounts, verify corporate/agent registration details, display correct mapping details, and enable secure communication channels.
Account Information
To access certain features of Owner Keys—such as saving properties, tracking search histories, or contacting listings—you must register for an account. We collect:
- For Individual Users: Full name, email address, contact number, password, and preference parameters (buy/rent targets).
- For Real Estate Agents: Agency name, professional license number, office location, business email, and individual contact profiles.
- For Corporate Developers: Registered company details, tax registration certificates, official corporate addresses, and authorized manager contact credentials.
Property Listing Information
When listing properties for sale or rent on Owner Keys, we collect and publish data about the property to render listing details accurately:
- Property pricing (sale valuations, rental fees, security deposits, lease terms).
- Structural specifics (carpet area, built-up size, configuration, beds, baths, floor level).
- Amenity declarations, property images, and video walkthrough URLs.
- Legal certifications (such as RERA registration IDs or property tax IDs).
Location Data
Location data is critical for proper mapping, calculating distances from users, and displaying regional search filters.
- Listing Coordinates: We collect and process the exact latitude and longitude coordinates of listed properties to render live Google Maps.
- User Location: With your permission, we detect your approximate device geolocation (via GPS or IP) to calculate precise distances to properties in your active search area.
How We Use Data
We process the collected personal data for specific business purposes:
- Operating and optimizing the real estate platform search functionality.
- Enabling communication between property seekers and listing owners, agents, or builders.
- Verifying listing authenticity and complying with local real estate regulations (RERA).
- Calculating and rendering distance proximity parameters based on user geocoordinates.
Data Security
We implement industry-standard encryption, strict access controls, and data segregation algorithms to prevent unauthorized access, alteration, or deletion of your information.
Please remember that no method of online transmission or storage is 100% secure. While we strive to protect your credentials, we cannot guarantee absolute data security.
User Rights
Depending on your jurisdiction, you have several rights regarding your data:
- Access & Portability: The right to request copies of the personal data we hold about you.
- Correction: The right to edit or update inaccurate registration or listing information.
- Erasure: The right to request the complete deletion of your account and personal history.
- Consent Withdrawal: The right to disable location sharing or opt out of notification emails at any time.
Third-Party Services
Our platform integrates with third-party utilities. For example, our property details page embeds interactive maps via Google Maps. These external applications operate under their own independent privacy policies, and we are not responsible for their data collection practices.
Retention Policy
We retain your account details and listing logs as long as your account remains active or as required to fulfill the business purposes outlined in this policy. Property details (excluding personal contact details) may remain in historical trends archives for valuation benchmarking.
Children's Privacy
Our real estate services are strictly intended for users who are at least 18 years of age. We do not knowingly collect, request, or maintain personal information from minors.
Changes to Privacy Policy
We may periodically revise this policy to adapt to platform features, regulatory amendments, or operational requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date at the top.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact our support desk:
- Email: info@ownerkeys.com
- Phone: +91 98765 43210
- Address: Gokavaram, Rajamahendravaram, Andhra Pradesh 533101